Libraries Expand In-Person Services

by Gina Bingham, NHFPL

The New Haven Free Public Library has expanded its in-person services with limited hours for technology use and short browsing visits at the Ives Main Library, Fair Haven Branch, Mitchell Branch and Wilson Branch. The Stetson Branch will continue to offer curbside services until further notice.

The following services will be available:

  • Picking up holds and requests
  • Opening or renewing a library card
  • Browsing and checking out new materials for all ages (limit to one 30-minute session per day)
  • Using a library computer by appointment (limit to one 90-minute session per day)
  • Photocopying/printing and faxing (self-service)
  • Check out of Wi-Fi hotspots and Chromebooks to New Haven residents with adult cards
  • Research assistance

In addition to offering materials on-site and through curbside pick-up, the Library provides access to virtual programming, e-books, e-audiobooks, streaming video, information resources, and research assistance by phone and chat via the Library website nhfpl.org.
The Library has implemented a number of visitation and safety guidelines:

All patrons over the age of two are required to wear a mask and maintain a six-foot distance from others at all times. Due to a limited occupancy rate, it is recommended that visitors make an appointment ahead of time by calling the location they wish to visit.

No food or drink will be allowed in the Library to ensure that masks are worn at all times for the safety of customers and Library staff.

Access to computers is available with a 90-minute time limit. Library staff may not be able to provide extensive assistance. Should visitors have any special needs, please call ahead to alert staff for possible options.

New Haven residents can get library cards over the phone or in person at our locations. Please call any branch for assistance. NHFPL no longer charges late fees for materials returned.  Material replacement fees for lost materials can be paid via debit/credit cards online or inside a branch with cash, check or card.

Ives Main Library, 133 Elm St., (203) 946-8130. Call for information about all the branches, or visit nhfpl.org.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.